Customer care
Shipping Policy
Shipping charges and available methods are shown before payment. We do not promise a delivery date until the selected service provides an estimate.
Order processing
Paid orders are reviewed before fulfillment. If an item becomes unavailable or an address requires clarification, we will contact you using the email supplied at checkout.
Rates and delivery estimates
The checkout summary is the authoritative shipping charge for your order. Carrier estimates begin after dispatch and may change because of customs, weather or service interruptions.
International orders
Import duties, taxes and customs fees are not included unless checkout explicitly says otherwise. The recipient is responsible for charges assessed by the destination country.
Address accuracy
Please verify the shipping address before payment. Contact us promptly if it needs correction; changes are not guaranteed after fulfillment begins.